Last updated: April 12, 2026
These Terms of Service ("Terms") govern your access to and use of the LienOS platform (the "Service") operated by Blackstone Capital ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
By creating an account, accessing the Service, or using any part of the platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
LienOS is a cloud-based medical lien management platform that enables organizations — including law firms, medical lien funders, healthcare providers, and servicing companies — to collaborate on shared cases with role-based data access. The Service includes:
To use the Service, you must create an account or be invited by your organization's administrator. You agree to provide accurate, current, and complete information during registration and to update your information as needed.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your credentials.
Organizations are responsible for managing their users' access, including adding and removing users, assigning appropriate roles, and ensuring that access levels comply with applicable regulations (including HIPAA, where applicable).
You agree to:
You and your organization retain all rights to the data you input into the Service ("Customer Data"). We process Customer Data solely to provide the Service and as described in our Privacy Policy. We do not sell, share, or use Customer Data for advertising or marketing purposes.
The Service enforces role-based data isolation. Each organization can only access data associated with cases they are connected to, and the specific data visible is determined by their organizational role. We do not override these access controls except as required by law or with your explicit written consent.
Upon request, we will provide you with a machine-readable export of your Customer Data within thirty (30) days. Data export does not include audit logs, which are maintained as described in our Privacy Policy.
The Service, including its design, code, features, documentation, and branding, is the proprietary property of Blackstone Capital and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership interest in the Service.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms and your subscription plan. This license terminates immediately upon termination of your account.
Paid plans are billed monthly or annually, as selected at the time of subscription. All fees are non-refundable except as required by applicable law. We may change pricing with thirty (30) days' written notice. If you do not accept a price change, you may terminate your subscription before the new pricing takes effect.
We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted access. Scheduled maintenance, emergency updates, and circumstances beyond our control (force majeure) may cause temporary service interruptions. We will provide reasonable notice of scheduled maintenance when possible.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLACKSTONE CAPITAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Blackstone Capital, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including privacy or intellectual property rights; or (d) any data you submit to the Service.
You may terminate your account at any time by contacting us at support@blackstonecapital.live. Upon termination, your access to the Service will cease, and we will retain your data in accordance with our Privacy Policy and applicable legal requirements.
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, if required by law, or if your account has been inactive for more than twelve (12) consecutive months. We will make reasonable efforts to notify you before termination, except in cases of urgent security concerns.
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved within thirty (30) days, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the State of Florida, and the decision of the arbitrator shall be final and binding.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflicts of law provisions.
We reserve the right to modify these Terms at any time. Material changes will be communicated to you via email or through a notice within the Service at least thirty (30) days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.
If you have questions about these Terms of Service, please contact us: